Grievances Submission Process on the Hamraaz Web Portal.
Hamraaz Web Portal is a dedicated online platform designed for Indian Army soldiers to access personal and service-related information. Among its many features, the portal provides a streamlined process for lodging grievances. This article provides a step-by-step guide on how soldiers can effectively submit their grievances on the Hamraaz Web Portal.
Step-by-Step Guide to Lodge a Grievance on Hamraaz Web Portal:
Step 1: Access the Hamraaz Web Portal
Open your preferred web browser (i.e. Google Chrome etc) on your mobile or computer.
Visit the official website of Hamraaz Web Portal at https://hamraazmp8.gov.in/.
Log in using your registered credentials, including your username (PAN No) and password.
Step-by-Step Guide to Lodge a Grievance on Hamraaz Web Portal:
Step 1: Access the Hamraaz Web Portal
Open your preferred web browser (i.e. Google Chrome etc) on your mobile or computer.
Visit the official website of Hamraaz Web Portal at https://hamraazmp8.gov.in/.
Log in using your registered credentials, including your username (PAN No) and password.
Step 2: Navigate to the Grievance Section
Once logged in, locate the ‘Grievance Redressal’ section on the dashboard.
Click on ‘Lodge Grievance’ to proceed to the complaint submission page
Step 3: Fill in the Grievance Details
Select the category of your grievance (e.g., Pay Related issues,Part II Orders, Service Records, Promotion/ Seniority, Postings, Discharge, Pension Process, Misc, AGIF Process, ECHS Process).
Provide a brief and clear description of the grievance.
Attach any necessary supporting documents, such as salary slips, official letters, or service records, in the prescribed format (PDF/JPEG).
Step 4: Submit the Grievance
- Review all entered details to ensure accuracy.
- Click on the ‘Submit’ button to lodge your grievance.
- Upon successful submission, you will receive a unique grievance reference number.
Step 5: Track the Grievance Status
To track your grievance, go to the ‘Grievance Status’ section on the portal.
Enter your grievance reference number.
The system will display the current status of your complaint, including any responses from the concerned authority.
💡 Additional Tips:
Clearly describe the issue and avoid vague complaints.
Regularly check the status of your grievance for updates.
In case of delayed response, escalate the issue through higher authorities or relevant Army support channels.
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